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.chat-support-btn{cursor:pointer;color:#fff;z-index:9980;background:#2e1f14;border:none;border-radius:50%;justify-content:center;align-items:center;width:56px;height:56px;transition:all .3s;display:flex;position:fixed;bottom:5rem;left:1.5rem;box-shadow:0 4px 24px #2e1f144d}.chat-support-btn:hover{transform:scale(1.05);box-shadow:0 6px 30px #2e1f1466}.chat-support-btn.hidden{opacity:0;pointer-events:none;transform:scale(0)}.chat-window{z-index:9985;opacity:0;pointer-events:none;background:#fff;border:1px solid #4f2c221a;border-radius:16px;flex-direction:column;width:360px;height:500px;max-height:calc(100vh - 3rem);transition:all .3s cubic-bezier(.4,0,.2,1);display:flex;position:fixed;bottom:5rem;left:1.5rem;overflow:hidden;transform:scale(.9)translateY(20px);box-shadow:0 10px 50px #00000026}.chat-window.open{opacity:1;pointer-events:auto;transform:scale(1)translateY(0)}.chat-header{background:#4f2c220d;border-bottom:1px solid #4f2c221a;flex-shrink:0;justify-content:space-between;align-items:center;padding:1rem 1.25rem;display:flex}.chat-header-info{align-items:center;gap:.75rem;display:flex}.chat-avatar{background:#4f2c221a;border-radius:50%;justify-content:center;align-items:center;width:40px;height:40px;display:flex;overflow:hidden}.chat-avatar img{object-fit:contain;width:24px;height:24px}.chat-header-info h4{color:var(--base-700);margin:0 0 .15rem;font-size:.9rem}.chat-status{color:#4f2c2299;align-items:center;gap:.35rem;font-size:.7rem;display:flex}.status-dot{background:#4ade80;border-radius:50%;width:6px;height:6px}.chat-close{color:#4f2c2299;cursor:pointer;background:0 0;border:none;padding:.25rem;transition:color .3s}.chat-close:hover{color:var(--base-700)}.chat-messages{-webkit-overflow-scrolling:touch;overscroll-behavior:contain;flex-direction:column;flex:1 1 0;gap:1rem;min-height:0;padding:1rem;display:flex;overflow:hidden auto}.chat-message{align-items:flex-start;gap:.5rem;max-width:85%;display:flex}.chat-message.user{flex-direction:row-reverse;align-self:flex-end}.message-avatar{background:#4f2c221a;border-radius:50%;justify-content:center;align-items:center;width:28px;min-width:28px;height:28px;display:flex;overflow:hidden}.message-avatar img{object-fit:contain;width:16px;height:16px}.message-bubble{border-radius:12px;padding:.75rem 1rem;font-size:.85rem;line-height:1.5}.chat-message.bot .message-bubble{color:#4f2c22e6;background:#4f2c221a;border-bottom-left-radius:4px}.chat-message.user .message-bubble{background:var(--base-700);color:var(--base-100);border-bottom-right-radius:4px}.chat-quick-replies{border-top:1px solid #4f2c221a;flex-wrap:wrap;flex-shrink:0;gap:.5rem;padding:.75rem 1rem;display:flex}.quick-reply-btn{color:var(--base-700);cursor:pointer;text-transform:none;background:0 0;border:1px solid #4f2c224d;border-radius:20px;padding:.5rem .75rem;font-size:.7rem;transition:all .3s}.quick-reply-btn:hover{border-color:var(--base-700);background:#4f2c221a}.quick-reply-btn.whatsapp{color:#fff;background:#25d366;border-color:#25d366}.quick-reply-btn.whatsapp:hover{background:#1ebe57;border-color:#1ebe57}.chat-input{border-top:1px solid #4f2c221a;flex-shrink:0;align-items:center;gap:.5rem;padding:.75rem 1rem;display:flex}.chat-input input{color:var(--base-700);background:#4f2c2214;border:1px solid #4f2c2226;border-radius:25px;outline:none;flex:1;padding:.75rem 1rem;font-size:.85rem;transition:border-color .3s}.chat-input input::placeholder{color:#4f2c2266}.chat-input input:focus{border-color:#4f2c2266}.chat-send{background:var(--base-700);width:40px;height:40px;color:var(--base-100);cursor:pointer;border:none;border-radius:50%;justify-content:center;align-items:center;transition:all .3s;display:flex}.chat-send:hover{background:#4f2c22cc;transform:scale(1.05)}.chat-messages::-webkit-scrollbar{width:4px}.chat-messages::-webkit-scrollbar-track{background:0 0}.chat-messages::-webkit-scrollbar-thumb{background:#4f2c2233;border-radius:2px}@media (max-width:480px){.chat-window{border-radius:0;width:100%;height:100%;max-height:100vh;bottom:0;left:0;right:0}.chat-support-btn{bottom:.75rem;left:.75rem;right:auto}}