Returns

Our Return Window

We offer a 7-day return policy on unopened products, counted from the day your order is delivered.

What We Can Accept

Products must be unopened and in their original packaging, with any seals intact.

Because these are skincare products applied directly to the body, we cannot resell an opened item — so opened products fall outside the return window.

How To Start A Return

Open the Orders page in your account and choose Return / Refund on the order you want to send back.

You can also reach our support team through the Contact page and we will start it for you.

Refunds

Once your return is approved, we initiate the refund and the order moves through to refunded.

You can follow each of those steps from the Orders page, so you always know where your refund has reached.

Damaged Or Incorrect Items

If your order arrives damaged, or is not what you ordered, contact us through the Contact page as soon as you can.

Send a photo of the item and your order number and we will make it right.